Full Time
Nairobi
Deadline: Sep 17, 2026
References required
Konnect Internet is expanding its services and ensuring seamless connectivity for our customers. We are looking for skilled and customer-focused Network Installation Technicians to join our team. In this role, you will visit customers' homes to install and configure routers, ensuring their satisfaction with our services.
If you have a strong foundation in networking and excellent communication skills, we’d love for you to bring your expertise to our growing team.
Installation and Configuration:
Visit customers' premises to install and configure routers and other network equipment.
Set up and test network connections to ensure optimal performance.
Troubleshoot and resolve basic network issues during the installation process.
Customer Engagement:
Provide clear instructions to customers on how to use the installed equipment.
Answer customer questions and address concerns regarding the network setup.
Ensure a positive and professional customer experience during installations.
Reporting and Maintenance:
Document installation details and update customer records in the system.
Report any technical issues or customer feedback to the Installation Team Lead.
Perform routine checks and maintenance when required.
Why Join Us?
Be part of a dynamic team in a fast-growing company.
Gain hands-on experience in networking and customer service.
Opportunities for professional development and growth.
Competitive compensation and a supportive work environment.
How to Apply:
If you are passionate about networking and enjoy working with customers, we’d love to hear from you!
To apply, fill out the online application form on this site, or email your resume and cover letter to career@ahadicorp.com within the subject line. Qualified applicants will be contacted directly.
Ahadi Wireless Ltd (Konnect) is an equal opportunity employer and encourages applications from candidates of all backgrounds.
About Konnect Internet:
At Konnect Internet, we are dedicated to providing reliable and fast internet services to our community. Our customer-focused approach ensures that every connection is not just about technology but about enhancing lives and experiences. Join us in making connectivity seamless and accessible for everyone.
Education and Experience:
Diploma or certificate in Networking, Information Technology, Telecommunications, or a related field.
Experience in network installations or technical support is an advantage but not mandatory.
Skills and Competencies:
Basic knowledge of networking principles, including IP addressing, routing, and Wi-Fi configurations.
Hands-on experience with routers, switches, and other network devices is a plus.
Excellent problem-solving and troubleshooting skills.
Strong communication and interpersonal skills to engage with customers effectively.
Ability to work independently and manage time efficiently.
Personal Attributes:
Customer-focused with a friendly and approachable demeanor.
Detail-oriented and committed to delivering high-quality service.
Reliable and proactive in handling technical challenges.
Willingness to learn and adapt to new technologies and tools.